Am I able to request a refund?
You may request a refund within 24 hours of the server being purchased
Our refund policy does not cover addons, dedicated servers, or any sort of upgrade.
If you're not sure or you have a question, please open a ticket!
How to get a refund
Do not file a PayPal Dispute or Chargeback, as this will slow down the process of requesting a refund and will waste our team's time.
If you want to request a refund, please open a billing ticket and our team will respond ASAP.
How long will this take?
PayPal has a guide on their knowledgebase which gives more detail regarding the duration of the refund. Click-Here to view it.
The refund will be only sent to the PayPal account you paid with. We will not ever pay a different PayPal account for any reason