Can I get a refund?

Am I able to request a refund?

You may request a refund within 24 hours of the server being purchased

Our refund policy does not cover addons, dedicated servers, or any sort of upgrade.

If you're not sure or you have a question, please open a ticket!


How to get a refund

Do not file a PayPal Dispute or Chargebackas this will slow down the process of requesting a refund and will waste our team's time.

If you want to request a refund, please open a billing ticket and our team will respond ASAP. 


How long will this take?

PayPal has a guide on their knowledgebase which gives more detail regarding the duration of the refund. Click-Here to view it.

The refund will be only sent to the PayPal account you paid with. We will not ever pay a different PayPal account for any reason

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